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What’s the Best Way to Structure a Revenue Growth Case? An Expert Guide

Flavio Soriano

Flavio Soriano

Former Arthur D Little and McKinsey Consultant

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What’s the Best Way to Structure a Revenue Growth Case? An Expert Guide

If you’re reading this, you’re probably interested in learning more about how to structure revenue growth cases. Well, you came to the right place!

I’m going to share everything I’ve learned over the years I’ve spent in the consulting field about how to approach these cases to maximize your chances of nailing them.

What is the Foundation of Revenue Growth Cases

Let’s first discuss why having a solid structure for your revenue growth case is so crucial.

The importance of a well-structured approach

Think of your case structure as the backbone of your entire analysis. It’s not just about impressing your interviewer (though that’s a nice bonus). 

A strong structure keeps you focused and prevents you from going off track. It’s like the steel beams that allow a skyscraper to soar – without that solid foundation, the whole thing comes crashing down.

Here are some of the key benefits of a well-structured case:

  • Keeps your thoughts organized so you don’t miss anything critical. It’s easy to get scattered when there are a million things to analyze. A clear structure prevents important stuff from slipping through the cracks.
  • Helps you communicate your findings clearly and convincingly to your client. Even the most groundbreaking idea won’t get traction if you can’t explain it coherently.
  • Saves you from the anxiety of a blank page. You’ll have a path to follow rather than getting overwhelmed trying to sort through all the data.

Early in my consulting career, I’d often jump right into cases without much planning. Let’s just say it rarely went smoothly! I’d get about halfway through before realizing I was missing something big or that my logic didn’t flow at all.

Those kinds of fumbles motivated me to get really diligent about structuring my cases upfront. It makes the entire process so much less stressful when you have a roadmap to consult.

Common Pitfalls in Revenue Growth Case Analysis

Before we get to the ideal structure, let’s talk about some traps that are easy to fall into if you don’t have a solid game plan. Learn from my mistakes!

Jumping to solutions too quickly

When you get an exciting case, it’s tempting to skip right to brainstorming solutions. Creative problem-solving is the best part of consulting!

But slow your roll. Diving into solutions too early can cause you to miss crucial nuances about the market or customer needs. You risk proposing something that sounds stellar in your head but completely flops in reality.

Always make sure you’ve done the upfront analysis to understand the landscape first. Don’t run before you can walk.

Overlooking key market factors

It’s also really easy to get tunnel vision on just one or two aspects of the market. I once did an entire case focused on pricing dynamics without considering how upcoming European regulations could disrupt everything. Oops!

Make sure to assemble the full puzzle before trying to solve it. Sort through all the market research and don’t declare something irrelevant too quickly. You never know what might turn out to be a key factor.

Getting lost in data without a clear direction

Tons of data is available these days, which is game changing for spotting trends and making data-driven decisions. But it’s also easy to spend forever gathering and analyzing data without a clear goal in mind.

Define your objectives and hypotheses upfront to prevent falling down rabbit holes. Use data purposefully to test theories rather than letting it paralyze you.

Moving Beyond the P * Q Framework

Alright, now that we’ve explored common missteps, let’s talk about how to structure these cases in a way that sets you up for success.

If you’re like most consultants prepping for a case interview, your instinct is probably to reach for the classic Price * Quantity framework, aka P * Q.

It makes total sense why P * Q is tempting. It provides a basic structure and gets drilled into your head during training. But relying entirely on P * Q can limit your thinking. Here’s why:

Limitations of the traditional price and quantity model

The P * Q framework is a perfectly good place to start. But business problems are often messy and complex with lots of moving parts that can affect both P and Q.

For a simple commodity business, P * Q captures most of what you need. But for more complex or emerging businesses, solely focusing on price and quantity misses crucial factors.

For example, I once consulted for a tech startup where network effects and platform dynamics were far more important than simple P or Q shifts. Their whole ecosystem mattered more than just pricing.

When you need a more nuanced approach

P * Q shines in straightforward cases but can feel like trying to put a square peg in a round hole when things get more complicated. The framework still provides valuable structure, but you’ll want to incorporate other factors like:

  • Market landscape like competition, regulations, and growth potential
  • Customer needs, preferences, and trends
  • Internal capabilities like technology, IP, brand equity
  • Macroeconomic conditions

You get the gist. The specific additional analyses depend on the unique situation. But the takeaway is that rigidly sticking to P * Q has some limits.

Embracing a More Comprehensive Structure

To avoid the constraints of P * Q, I’ve found the best approach is to develop a flexible, custom structure tailored to the case at hand.

You absolutely want to incorporate elements of P * Q – it’s super useful for quantifying growth opportunities. But combine it with other relevant factors in a broader framework.

This comprehensive structure allows you to capture the full picture. You get the benefits of P * Q’s simplicity while also accommodating the complexity of the real world.

Think of it like building a custom PC. You start with common core components like a motherboard and processor. But then you customize and enhance it to achieve maximum performance for your specific needs.

That’s the mindset to have when structuring a case. Leverage proven frameworks as a foundation, then tailor your approach to the unique situation.

Alright, enough theory – let’s get concrete. Here’s how I like to structure these cases in a comprehensive yet flexible way.

The Best Way to Structure a Revenue Growth Case

Below I’ll walk through the framework I’ve refined over the years for revenue growth cases. Feel free to adapt it to your style and the case specifics, but these elements provide a rock-solid foundation.

Step 1: Clarify Objectives and Constraints

Resist the urge to immediately start gathering data or brainstorming. First, clarify the key parameters of the case:

  • What’s the specific revenue growth target (dollar amount or percentage)?
  • Over what timeframe?
  • Are there budget limitations or other constraints?

I can’t stress enough how important this is! It’s very easy to go down unproductive rabbit holes if you don’t have a crystal clear understanding of the end goal.

Pro tip: Write down the objectives and re-reference them when you get bogged down later. It’s like having a North Star to guide you.

Step 2: Analyze External Factors

Next, zoom out and conduct a broad market analysis. The goal here is to understand the overall landscape and identify any big-picture trends or dynamics that could impact growth.

Market Size and Growth Rates

Start with market sizing fundamentals:

  • How big is the total addressable market (TAM)?
  • What’s the projected growth rate / CAGR?

This gives you perspective on the available “pie” and how fast it’s expanding.

For example, if you’re looking at electric vehicles, you’d determine that the global EV market is projected to grow at a 29% CAGR from 2021-2026. Massive growth potential!

Competitive Landscape

Now look at the competitive arena:

  • Who are the key players and what are their market shares?
  • Are there potential new disruptive entrants?

A few years back I worked on a case where we nearly overlooked an emerging competitor. Their novel tech ended up reshaping the whole industry! Moral of the story: don’t underestimate dark horses.

Customer Analysis

Next up, understand customer behavior:

  • Who are the target customer segments?
  • What needs or pain points are they trying to solve?
  • Any significant shifts in preferences or trends?

Never lose sight of the customer! They make or break any industry. Study their evolving needs and motivations.

Regulatory Considerations

Finally, don’t gloss over the regulatory side of things. Assess factors like:

  • Upcoming policies or regulations affecting the market?
  • New standards or compliance requirements?

Seemingly mundane regulatory nuances can disrupt even the strongest growth strategies. Stay on top of this.

Step 3: Evaluate Internal Factors

You’ve now got a solid understanding of the external landscape. Next, shift your focus inward to analyze the client’s internal capabilities, resources, and positioning.

This assessment will reveal strengths to double down on and weakness that need shoring up. Here’s what to examine:

Company Capabilities

Take stock of existing capabilities, with an eye toward identifying:

  • Core competencies to further leverage
  • Emerging capabilities to potentially invest in
  • Weaknesses that require intervention or support

I like to use a simple 2×2 matrix for this:

High Potential Low Potential
Core Strength Double down here Maintain, but don’t over-invest
Needs Improvement Explore investing to turn into strength Consider divesting or outsourcing

Get creative – sometimes you uncover unique capabilities that aren’t being fully capitalized on.

Current Product Portfolio

Analyze the current product/service lineup:

  • Flagship offerings versus underperformers?
  • Opportunities for improvement or innovation?

Don’t just accept the status quo – look for areas where enhancements could unlock growth.

Existing Customer Base

What’s the state of the current customer ecosystem?

  • What’s the market share among target segments?
  • How loyal and engaged are current customers?
  • Can you deepen relationships with existing clients?

This assessment reveals easy “quick win” growth opportunities versus the need for new customer acquisition. Don’t leave money on the table!

Step 4: Identify Growth Opportunities

Now for the fun part – spotting tangible growth opportunities! With your comprehensive market and internal analyses complete, you have a 360 degree view to pinpoint high potential areas to pursue.

Two major buckets to look at here:

Organic Growth

These leverage existing internal capabilities and resources. Major options include:

  • Market Penetration: Selling more to existing customers
  • Product Development: Creating new products for current markets
  • Market Development: Taking current products into new segments

Don’t underestimate basics like repackaging products for fresh markets. Simple but powerful.

Inorganic Growth

Look outside the current business for growth through partnerships or M&A. Options here include:

  • Mergers & Acquisitions: Buying market share and capabilities
  • Strategic Alliances: Partnering with other players
  • Joint Ventures: Cooperating on specific initiatives

Inorganic growth accelerates expansion but requires meticulous integration planning. Proceed carefully.

Step 5: Develop Actionable Recommendations

This is where you synthesize everything into a concrete plan of attack. Turn your growth opportunities into specific, measurable recommendations.

Make them as actionable as possible for the management team. The SMART framework helps:

Specific

Measurable

Achievable

Relevant

Time-bound

Instead of a vague recommendation like “penetrate new markets,” make it SMART:

“Enter the Southeast US market by Q2 next year by expanding the sales team from 5 reps to 8.”

Track these essential KPIs to measure the success of your revenue growth initiatives:

KPI Category Metric Description Target Range
Sales Customer Acquisition Cost (CAC) Cost to acquire a new customer 1/3 of customer lifetime value
Marketing Lead Conversion Rate % of leads that become customers 10-15%
Product Upsell/Cross-sell Rate % of customers buying additional products 20-30%
Customer Net Promoter Score (NPS) Measure of customer loyalty 30-50
Financial Gross Margin % of revenue retained after COGS Industry-dependent

Step 6: Discuss Risks and Mitigation Strategies

Lastly, demonstrate strategic thinking by proactively surfacing potential risks associated with your proposed growth plan. Outline mitigation tactics to address them.

  • What could go wrong? Competitive response? Market changes?
  • How can we get ahead of these risks? Extensive market testing?

Discussing risk shows maturity beyond just growth at any cost. Demonstrate you understand the implications of what you’re recommending.

And that’s a wrap! Follow this 6-step structure and you’ll ace even the toughest revenue growth case.

Tailoring Your Approach for Different Industries

While the framework above serves as a strong foundation, you’ll want to tailor your approach based on the client’s specific industry.

Certain business models and industries introduce unique factors that require enhancing the core structure. Let’s discuss how to adapt.

Differences in B2B vs. B2C

B2B and B2C require different emphasis in your analysis:

B2B

  • More focus on long-term customer relationships
  • Complex, enterprise sales cycles
  • Account-based marketing tactics

B2C

  • Brand building for mass market
  • Customer experience and engagement
  • Rapid scaling through digital

Factor these dynamics into your framework. For B2B, spend more time mapping the customer journey. For B2C, dig into tactics like social media marketing.

Industry-Specific Considerations

Every industry has its unique traits. Here are examples of dynamics to incorporate:

Tech

  • Network effects and scalability
  • Rapid innovation cycles
  • Platform business models

Healthcare

  • Regulatory environment
  • Reimbursement models
  • Health outcomes

Retail

  • Omnichannel experience
  • Supply chain and inventory management
  • Customer loyalty and retention

Immerse yourself in each industry to understand the key factors to emphasize in your analysis.

The key is augmenting your core framework with industry-specific elements. Don’t completely reinvent the wheel each time.

Advanced Techniques for Exceptional Cases

Looking to overachieve and take your cases to the next level? Here are some advanced techniques I leverage for high impact cases:

Incorporate Data-Driven Insights

Leverage data analytics to provide unique insights:

  • Predictive modeling: Forecast trends
  • Customer segmentation: Identify high-potential targets
  • Sentiment analysis: Assess brand health and perception

Today’s data analytics allow for next-level strategic insights – take advantage of them!

Explore Unconventional Growth Approaches

Sometimes creative strategies are hiding in plain sight:

  • Blue ocean strategies: Pursue untapped markets
  • Platform business models: Create ecosystems, not just products
  • Reverse innovation: Develop for emerging markets first

Keep an open mind to uncover these not-so-obvious opportunities.

Adopt a Long-Term Mindset

Avoid short-term plays at the expense of the long-term:

  • Consider brand equity impact
  • Analyze customer lifetime value
  • Factor in sustainability

Sustainable growth requires playing the long game. Don’t undermine the future in pursuit of quick wins today.

These advanced techniques separate the good from the great. Try them out once you’ve mastered the core framework.

Common Mistakes to Avoid

As a final recap, here are key pitfalls to sidestep:

Overreliance on Generic Frameworks

Leverage established frameworks like P * Q judiciously, but don’t become over-reliant. Adapt to each unique situation.

Neglecting Market Context

Never view a company in isolation. Incorporate broader ecosystem dynamics, regulations, competition, and other external forces.

Ignoring Implementation Roadblocks

Identify requirements to execute on recommendations, like:

  • Resource needs
  • Change management
  • Overcoming resistance

Even the optimal strategic plan will flop without thoughtful implementation planning.

Conclusion

There you have it – a comprehensive guide to tackling revenue growth cases. The key takeaways:

  • Start with clear goals and constraints
  • Analyze market and internal factors
  • Identify opportunities based on analysis
  • Craft specific, actionable recommendations
  • Discuss risks and mitigation tactics

Treat framework as a helpful baseline but customize your approach based on the client’s unique situation.

And remember that while structure is crucial, strategy development is an art as much as a science. Refine your instincts through practice across diverse cases.

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