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It might be due to our One Device Login policy, designed to ensure secure and exclusive access. 

Here’s how to ensure smooth access:

• Single Device Only: You can access the Student Area from only one specific device and browser. This helps us maintain security and exclusivity.
• Consistent Access: Always use the same device and browser to log in. Changing devices or browsers will prevent access.
• Avoid VPNs: Using a VPN can lead to login problems because it masks the identity of your device.

If you’re following all guidelines and still face issues, don’t worry! We’re here to help.

For immediate assistance, please contact our support team at hello@highbridgeacademy.com. 

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