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Deloitte Profile

About Deloitte

“Deloitte provides audit and assurance, consulting, tax, and risk and financial advisory services to many of the world’s most admired brands, including nearly 90 percent of the Fortune 500 and thousands of private and middle-market companies.” Different from the MBB firms which focus on strategy consulting only; Deloitte forms part of the Big 4 firms (the largest professional firms that also include PwC, EY and KPMG) who offer a wider range of services that go from strategy to implementation to evaluation.

Deloitte is one of the biggest firms in the world with more than 300,000 employees and a global aggregate revenue of $50.2 billion US Dollars. Deloitte had been divided into smaller firms for a better decentralized management. Deloitte Consulting LLP is the branch dedicated to strategy consulting with over 70,000 professionals and is led by Dan Helfrich. “Deloitte Consulting LLP is organized into Offering Portfolios, Industries, and Competency Areas, combined with key Strategic Growth Offerings (Cloud, AI, Cyber), Innovation & Platforms, and Alliances and Ecosystems.”

Within the different areas, the consulting department at Deloitte offers different career paths that focus on each of their services. Depending on your goals, you can choose to specialize as an actuarial analyst, a junior developer, a business transformation analyst, a strategy and M&A analyst or a design analyst.

They focus on understanding their client’s ambitions and leading them to reach their goals by working on services designed to change the future of cities, work, mobility and business.

History

1840s

During the Industrial Revolution “a new type of enterprise that raised capital by selling equity to the public” appeared. The boom in “joint stock companies created demand for people skilled at understanding and solving complex business problems” and so, in 1845 the first office of the firm opened in London, founded by William Welch Deloitte who in 1849 audited the famous Great Western Railway; making him the first independent auditor of a public company. The results and experience “so valuable that GWR directors recommended compulsory independent oversight,” which was gradually implemented, first in England and then the rest of the world.

1890s

In 1890, Deloitte opened a branch office on Wall Street headed by Edward Adams and P.D. Griffiths as branch managers. In 1896, Charles Waldo Haskins and Elijah Watt Sells founded Haskins & Sells in New York after successfully giving recommendations to the US government which resulted in $600,000 a year in savings while improving work quality. Later on, Haskins & Sells opened new offices in Chicago & London, leading the accounting profession to maturity.

1900s

In 1898, George Touche established an office in London and then, in 1900, joined John Ballantine Niven in establishing the firm of Touche Niven in the Johnston Building at 30 Broad Street in New York with fewer than 500 CPA, but this will soon grow exponentially with the “new era of income tax”. In 1913, “the 16th Amendment of the US Constitution allowed income tax to be levied on US citizens for the first time”, with a very “far-reaching effect upon public accountants.”

1930s

Following the stock market crash of 1929 and the ensuing economic depressión that came with it, independent auditing was brought into the spotlight “when it became obvious that proper accounting practices might have prevented some bankruptcies and consequent unemployment.” And so, on March 1, 1933, “Colonel Arthur Hazelton Carter, President of the New York State Society of Certified Public Accountants and managing partner of Haskins & Sells, testified before the U.S. Senate Committee on Banking and Currency” helping convince the congress to make mandatory independent audits for public companies. This occurred 84 years after William Welch Delloitte made the first public audit.

1940s

After World War II, the US began a historic economic expansion. In this context, a succession of mergers and acquisitions happened within the firm to form the antecedent of what we know today as Deloitte. First, in 1948, just a year after George Bailey, then president of the American Institute of Certified Public Accountants, founded his own organization, they merged with Touche Niven and A. R. Smart to form Touche, Niven, Bailey & Smart, which would later become Touche Ross in 1969.

On the other hand, “Haskins & Sells experienced its own major development by merging with 26 domestic organizations and establishing offices in Canada, Central and South America, Europe, and Japan.”

1950-1970

In this decade, information technologies became increasingly important in business and everyday life, affecting the accountant profession in every way. With the help of data processing machines, they started “developing and monitoring systems to improve the way clients managed.” Touche Ross was the leading competitor in this sense, being the organization to automate its bookkeeping in 1952. “In 1964, the organization’s work with statistical sampling led to the Auditape System, which brought computer technology to audits. The organization’s MC group, which provided computer systems advice, felt the greatest impact from the technology revolution.”

1970-1990

Continuing with the simultaneous growth of the firms, in London in 1972, Deloitte’s firm merged with Haskins & Sells to form Deloitte Haskins & Sells. Meanwhile, in 1975 Touche Ross merged with Tohmatsu Aoki & Co, a firm based in Japan. Finally, the two firms merged in 1989 led jointly by J. Michael Cook and Edward A. Kangas. Although some of the member firms of both sides rejected the merger, they still became one of the largest accounting firms in the world.

1990s

“The information revolution and globalization offered the organization larger and more diverse challenges. With the dismantling of the Berlin Wall, the emergence of trading regions such as the European Economic Community, the growing economic power of the Pacific Rim and the growth in cross-border trade through agreements such as NAFTA, the organization’s clients demanded increasingly integrated cross-border solutions”

In 1995, the partners of Deloitte & Touche decided to create Deloitte & Touche Consulting Group (now known as Deloitte Consulting), a department dedicated to providing the global solutions their clients required. In order to do so, they needed to combine competencies across all disciplines and national borders; which they managed to do by hiring high-caliber recruits and training them to excel.

2000 – Present

Between 2003 and 2005, Deloitte was divided into the following subsidiaries: Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte keeps improving and evolving to better match the needs of its clients and the society; focusing on its internal environment to “deliver high quality services to today’s leading companies—and tomorrow’s”.

“As Haskins noted more than 100 years ago, our “study and interest is the soundness of the world of affairs.’ Our goal continues to be to ‘simplify work so that it can be done more rapidly and more effectively.’” – Deloitte USA.

Websitehttps://www2.deloitte.com
Founder William Welch Deloitte
Foundation1845, London
HeadquartersWorldwide
TypePrivately Held
Locations150+ countries (as of 2021)
Key PeopleCEO: Punit Renjenl (as of 2021)
Number of employees300,000+ (as of 2021)
Revenue$50.2B (as of 2021)
Consulting ServicesStrategy, Analytics and M&A, Customer and marketing, Core Business Operations, Human Capital, Enterprise Technology & Performance
Other servicesAudit & Assurance
  • IASPlus
  • Assurance Services
  • Complex Accounting Assurance
  • Accounting Operations Assurance
  • Media & Advertising Assurance
  • Disruptive Events Assurance
  • Global Public Policy
Global Public Policy
  • Accounting and Internal Controls
  • Cyber and Strategic Risk
  • Regulatory and Legal
Financial Advisory
  • Mergers & Acquisitions
  • Turnaround & Restructuring
  • Deloitte Forensic
Legal
  • Legal Management Consulting
  • Legal Advisory Services
  • Legal Managed Services
  • Dbriefs Legals
  • Deloitte Legal Around the World
  • The Resilient General Counsel
Tax
  • Advisory and Transactions
  • Legal Advisory Services
  • Tax Transformation
  • Outsourced Compliance
  • Technology Consulting
  • Mobility, Payroll, Immigration
  • Climate & Sustainability
IndustriesConsumer
  • Automotiv
  • Consumer Products
  • Retail, Wholesale & Distribution
  • Transportation, Hospitality & Services
Energy, Resources & Industrials
  • Industrial Products & Construction
  • Mining & Metals
  • Oil, Gas & Chemicals
  • Power, Utilities & Renewables
  • The Future of Energy
Financial Services
  • Banking & Capital markets
  • Insurance
  • Investment Management
  • Real Estate
Government & Public Services
  • Central Government
  • Defense, Security & Justice
  • Health & Human Services
  • Infrastructure, Transport & Regional Government
Life Sciences & Health Care
  • Health Care
  • Life Sciences
Technology, Media & Telecommunications
  • Technology
  • Telecommunications, Media & Entertainment
Interesting fact:Their Amsterdam Office called “The Edge” is the smartest and most sustainable office building in the world.
Social Media

“Deloitte is driven by a deeply embedded purpose to make an impact that matters.” They plan to achieve this by targeting the business, environmental, social and governance problems such as the greenhouse effect, the lack of sufficient adequate housing around the world or the recent Covid-19 pandemic. 

They use the same approach to these problems, by searching creative solutions “backed by the technologies in which they’ve invested, relationships they have built and innovation they nurture.” They make explicit progress by measuring their impact and taking clear steps towards their goals.

For their environmental impact, they evaluate their actions based on the goal of net zero emissions by 2030 and equipping their people to promote a healthier planet. Their goal for their social impact is to improve people’s lives by creating an inclusive culture with equal opportunities both inside and outside Deloitte’s walls. Finally, for the governance objective, they measure the growth and financial performance as well as the transparency on which decisions are made and reported. 

Deloitte has a very clear purpose as stated on their website: “to make an impact that matters.” They describe themselves as a purpose-led organization, inspiring all their activities and helping them achieve their global strategy of “being the undisputed leader in professional services.”

This purpose derives from their network’s shared values (integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity) and is further detailed in 4 categories (client services, value to its people, contribution to society and innovative ideas) as follows: 

  • We serve clients with quality and distinction, making a measurable and attributable impact.
  • We inspire our people to deliver value—mentoring and developing future leaders and colleagues for life.
  • We contribute to society, building confidence and trust, upholding integrity, and supporting the community.
  • We lead the profession by challenging ourselves to do what matters most, delivering innovative ideas that reflect our unique capabilities.

Following their purpose, Deloitte’s values aim to make a clear and measurable impact in the world. An impact that matters. They want to deliver a lot of value to their clients as well as to their employees, working untiringly to create a dynamic culture of inclusion, collaboration and high performance. Here are all the values as stated on their website:

  • Lead the way
    • Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity
    • By acting ethically and with integrity, Deloitte has earned the trust of clients, regulators, and the public. Upholding that trust is our single most important responsibility
  • Take care of each other
    • We look out for one another and prioritize respect, fairness, development and wellbeing. 
  • Foster inclusion
    • We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps deliver well-rounded client solutions. 
  • Collaborate with measurable impact
    • We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

What distinguishes Deloitte?

  • Best-known brand name among the Big 4
    • Deloitte has the best-known brand name. Its S&O Consulting Division is the best non-MBB option recommended by the experts. 
  • A global firm
    • Deloitte has offices in more than 150 countries, offers a very wide range of services and has more than 300 thousand professionals, raising US$50.2 billion in 2021.
  • Organizational resilience
    • Deloitte has a vast, talented and well-prepared support system that allows it to face many challenges and succeed. From investors to partners to employees; everyone helps to accomplish the mission of the firm.
  • Innovation 
    • Deloitte makes significant investments in technology to disrupt the competition and withstand disruptions. In 1952, it was the first firm to automate its bookkeeping; now it is still investing 3.5% of its global revenue in innovation.

Why work at Deloitte?

Deloitte is famous for its growth opportunities and friendly work environment. They tend to take on long projects that last around 12 months or more given that they also help companies to implement new strategies or improve their processes; because of this, people that work at Deloitte tend to specialize in certain topics over time. This also means that you will work with the same team for long periods of time which is why Deloitte puts special focus on hiring smart and bright people able to solve problems while also being “amicable” to their co-workers and clients. 

Many people who have worked in Deloitte state that they make “colleagues for life” since you can form lasting friendships in the firm beyond the workplace. “Even when you leave the firm, you are still part of the family.” In fact, contrary to MBB, many people go back to Deloitte after leaving the firm to explore other options. 

On the negative side, given the size of the firm, they tend to have a weaker mentoring/coaching environment since the training is not as personalized as with MBB. They are known for their expertise in most areas but not so much for their innovative ideas.

  • Insurance
    • Dental, Medical, Life, Vision, Therapy/Counseling, Disability

As with the other firms, Deloitte has a clear career growth path, although it’s not as fast-paced as MBB, lasting an average of 15 years from an entry-level position to Partner. Starting as an associate/analyst as an undergrad, it will take you two years to become a Senior Consultant and another 2-3 years to become a Manager.

After spending 3-4 years as a Manager, you will then become a Senior Manager. Finally, after 4-5 years you will become a Director, which is the equivalent of a partner in other firms.

Roles/LevelsAverage time in the role
Associate/Analyst2 years
Consultant2 years
Senior Consultant2-3 years
Manager3-4 years
Senior Manager4-5 years
Director3+ years

Salary overview of MBAs

In the US, Deloitte offers MBA graduates base salaries of up to $135,000; Deloitte Federal $128,000; Deloitte Government & Public Services $117,000. MBA consultants at Deloitte Human Capital and Deloitte Tech earn $160,000.

Performance bonuses for MBAs vary across the organization but those at Deloitte Consulting can see bonuses up to $25,650, and Deloitte Human Capital consultants can expect to supplement their salary with bonuses of up to $32,200.

Master’s level consultants earn base salaries of up to $105,000 at Deloitte Consulting and around $26,000 in performance bonuses.

Salary Overview of Non-MBAs

According to GlassDoor, the average salary for a non-MBA associate at Deloitte is $42,775 for an Analyst position, $46,066 in a Senior Analyst position and $59,300 for a Consultant position. At Deloitte Consulting, you also see bonuses of around $2,000.

Being the multinational, global firm that it is, Deloitte has received multiple awards from a very wide range of sources, going from the classic “Best companies to work for” awards to even Platinum and Cannes Awards. Here is the full list as of 2021:

  • PR Platinum Award for Best Global PR Campaign 2021
  • Cannes Corporate Media & TV awards 2021 (The Resilient, Can you see me? Stand up, speak up). 
  • EVCOM London Live and Film Award 2021 (The Resilient)
  • Universum World’s Most Attractive Employers
  • Best Place to Work for Disability Inclusion 2021
  • Brandon Hall Group Excellence Awards 2021
  • LinkedIn Top Companies 2021
  • Brand Finance – Most Valuable Commercial Services Brand 2021
  • Fortune World’s Best Workplaces 2020
  • Catalyst Award for Advancing Women in Leadership
  • Workplace Pride Global Benchmark 2020 Top Scorer
  • Australian Workplace Equity Index 2021
  • 2021 Hong Kong LGBT+ Inclusion Index – Bronze Standard
  • Financial Times Diversity Leaders special report
  • Top employers Brazil 2021
  • Forbes Canada’s Best Employers 2021
  • Top Employers China 2021
  • HRC Equidad: Best Place to Work for LGBT Equality / 100% Global Workplace Equality Index 2021 (Mexico, US, Chile)
  • Fortune’s Best Big Companies 2021
  • 2020 MERCO University Talent Ranking (Spain)
  • Fortune Best Workplaces for Women (US, Brazil)
  • Work with Pride – Gold Award 2020 (Japan)
  • UN Women Asia-Pacific Women Empowerment Principles – Gender Inclusive Workplace Award 2020 (Malaysia)
  • National Association of Female Executives (NAFE) Top Companies for Executive Women (US)
  • OpenWork Top Companies (Japan)
  • StepStone Best places to work in Germany
  • Times Top 50 for Women (UK)
  • Working Mother 100 Best Companies (US)
  • Workplace Gender Equality Employer of Choice (Australia)

Deloitte offers a wide range of experiences for its employees, including teambuilding events, parties and sports events. Diversity groups are another benefit that you can enjoy if you join Deloitte; they are called “Business Resource Groups” and are as follows:

  • Ability First & Allies BRG (Ability BRG)
  • Armed Forces & Allies BRG
  • Asian-American Alliance & Allies BRG (ABRG)
  • Black Employee Network & Allies BRG (BEN)
  • Gay, Lesbian, Bisexual, Transgender Employees and Allies (GLOBE and Allies BRG)
  • Hispanic/Latino(a) Employee Network & Allies BRG (HNet)
  • International Network & Allies BRG (International BRG)
  • Women’s Initiative
  • Orin C. Smith – former CEO of Starbucks
  • Rick Vanzura – Chief of Strategy and Business Development, GameStop
  • Allison McGourty – Founder of Lo-Max Records
  • Ken Zeff – Former COO, Green Dot Public Schools
  • Art Martinez – Deputy Director, Bill & Melinda Gates Foundation
  • Fred Goodwin – Former CEO of the Royal Bank of Scotland
  • Sergio Marchionne – CEO of Fiat
  • Bill Owens – Former Governor of Colorado
  • Pierre Pettigrew – Canadian Minister of Foreign Affairs
  • Peter Cosgrove – Chief of the Australian Defense Force
  • Sam Morgan – Founder of TradeMe

Getting hired at Deloitte

The process

Deloitte’s hiring process can vary depending on the division you are applying to. For the consulting division, the process is as follows: first you enter the screening stage where they review your CV and ask a few questions about you; after that, you move into the online assessment where you are asked to take a look at possible work scenarios; next is the “job simulations”, an online exam with a wide variety of formatted questions. The final step is  an interview with a senior person from the service line you may be joining. This may be a personal fit interview only or become a client presentation interview where you need to discuss a business problem and make a short presentation.

In order to prepare for your interview, you should know beforehand what career path you want to follow within the firm. Whether you want to become a Business Analyst to help clients analyze data and come up with innovative solutions, a Strategy Analyst to analyze patterns and solve complex problems, a UX Designer to create high quality assets that support the digital transformation or a Technology Analyst to learn and apply core consulting skills focused on the technological evolution of organizations. To learn more about these career paths, you can read Deloitte’s article.

Over the last two years, as with most companies, all interviews have been conducted via Zoom and require both video and screen sharing functions, so plan accordingly. Depending on the position, you might also be required to complete a psychometric or skills test. Once all steps have been successfully completed, you will receive a job offer followed by a written contract.

CV

Deloitte receives hundreds of CVs every year so you must polish yours in order to make sure it really stands out. Usually people put a lot of effort into their CVs as they can be used again and again to apply to different companies but you should put the same amount of effort into your Cover Letter since recruiters use them to pull specific information and indicators of performance from it. 

Deloitte is flexible about the requirements they have for their applicants but one of the main aspects that they evaluate are your grades, you should have an above average GPA and remarkable achievements. 

For more tips on how to improve your CV according to Deloitte’s standards, you can read this article from their webpage. To know about the specific requirements  for your country, you can consult this page.

Immersive online assessment

The next step in the hiring process is the First Online Assessment where they will ask you to solve some possible work scenarios. This is not an exam but is rather similar to an open case interview where they will ask you to come up with a solution for a problem or a situation. In this step, they will also evaluate your soft skills, how you communicate and the logic you use to solve the problem.

Following the assessment, you will receive a report about your individual strengths and abilities. This is not the outcome of the assessment, it is just valuable advice to help you hone your skills and make the most of your potential.

Job simulation

This video online assessment comes with a wide variety of formatted questions, spanning written and video to multiple choice and ranking. Just like in the previous step, you will receive feedback about your performance and how to improve it, whether you are successful in your application or not.

Final stage assessment

Finally, in the last step of the hiring process you will have a face-to face interview with one of the senior people from the area that you have applied to. Depending on the area, this might be a normal interview where they will evaluate your problem-solving skills, analytical ability, as well as strategic and logical thinking or it could become a Case Interview where you will be asked to make a short presentation. Similar to other firms, the main goal of these interviews is not to get the “right” answer, but rather to see your logic and thought process, in addition to judging how clearly you convey your answer and structure. 

Personal fit questions

The main objective of the personal fit questions is to assess how you would match with the firm, the culture and your coworkers. Like most firms, Deloitte is looking at the candidates’ answers to show very important skills: leadership, problem-solving and teamwork, among others. Here are some examples of behavioral questions typically asked in a Deloitte interview: 

  • Can you walk me through your resume and your soft skills?
  • How do you handle conflict? 
  • How do you solve problems?
  • How do you manage your time? 
  • Describe a situation where you had to deliver a difficult message to a client or team leader? How did you handle the situation and what was the outcome? 

What is Deloitte looking for?

There are two key qualities that Deloitte is looking for in its candidates: the ability to analyze information and good communication. They use the case interviews to assess your thought process, which should be clear and logical; as well as your communication skills by taking notes on your understanding of the questions and your delivering of a very well-thought and concise recommendation. 

Some other skills that they look for are leadership skills, interpersonal skills and your ability to work well in a team. They usually evaluate these skills with the personal fit questions so be sure to prepare for that as well.

Positive & Negative Reviews

Positive

  • A very employee-friendly firm with a good work culture
  • It is a good place to work and to have professional development. Deloitte encourages their employees to take several courses in order to master consulting skills.
  • It was nice to work here in a small team in software compliance, got to travel quite a bit and got to know many countries I haven’t been to before.
  • A very good place to work and learnt a lot during my stay.
  • Good benefits, great work culture and a very well-known company.

Negative

  • Many people struggle to keep hours under control, much like at other consulting firms.  Anyone who has had the courage to speak up directly to those on their project are usually met with positive change rather than resistance.
  • High workload and little to no communication with my supervisor, manager and partner. We’ll talk maybe once a year. The salary has always been too low for the workload.
  • Worst company ever. Long tough working hours and payment is extra low. Job culture is the worst, people are stressed and senior management does not look for personal growth in their employees. 
  • Very competitive and low annual income.
  • Always a lot of work to do, and no life balance

Overall rating

Rating Overview

Rating is calculated based on 10,455 reviews and is evolving

Work-Life Balance

The job I had was very stressful and badly paid, there was a lot of travel and little personal time, I was able to learn a lot though and very talented people work there.

Compensation & benefits

Great working conditions. friendly environment and employees. Wonderful management. professional specialists. A well-developed company which provides a good package of benefits for its employees.

Job security & Advancement

Like other firms, this is a place where you can grow as much as you want and as fast as you are able. They provide you so many ways to improve your knowledge but due to a lot of work you don’t have too much time for family or friends.

Management

Deloitte was a full experience as my manager provided me with an infinite number of opportunities to grow and learn more. Even though I was a Consultant, I was able to do the tasks of a Senior, as I got in touch with the clients and the companies. This gave me the experience to go ahead in my career even outside of Deloitte. As a company, Deloitte has a great job culture to which I am still stuck. Once you have understood their objective, that is being the best of the best, you develop the skills, acquire the knowledge to support the client and in this way exceed their expectations.

Culture

It is a good place to learn and to get valuable experience. Working for this company is an important step to advance in your professional development. They have a large number of very useful and interesting courses. It is a great place to learn the best IT methodologies and tools to serve clients.

Conclusion

Deloitte is a great firm whether you want to work as a consultant or want to join one of their many departments. They offer a lot of benefits and the salary is very competitive. You will have the opportunity to grow within the firms professionally and individually; as well as making friends for life.

Ready to get hired at Deloitte?